Our monthly plan allows you to focus on running your business while we keep your site safe and protected.
The plan is designed to keep your website protected against attacks and hacking, with the latest security updates and patches.
Your site will be updated and maintained monthly to ensure it’s running better, faster, and safer.
When you’re on our plan, you’ll have a trusted technician you can reach out to for help with edits, updates, or any other potential website issues.
No lengthy telephone queues or confusing questionnaires. Just high-quality, local support.
All programming languages will generally need to be upgraded to the next version due to bugs and security issues. Sometimes vulnerabilities are found in the software and patches must be applied to fix them.
We monitor your site in real-time for threats and attacks, and update the security protocols needed to prevent them.
To keep your site live, you need to have two things:
1. A registered domain name (e.g. contractorwebsites.ca)
2. Server hosting for the files that the domain name is pointing to.
Domain names need to be registered annually and server hosting ensures your domain is loading the right files. If a domain name is not renewed, someone else can register it in their name and it is possibly lost forever.
We ensure your domain name is always registered to you and pointing towards the right server.
Because the internet is a network of connected services, sometimes an update breaks other code. It is vital to have a recent backup available so that you don’t lose important data.
With our plan, your site is backed up daily using multiple servers (“two is one, and one is none”) and can be restored at any time.
One of the main causes of website malfunctions is outdated content management platforms and plugins that require upgrading.
Updates are frequently sent out to push out upgraded functionality and bug fixing for potential vulnerabilities and security holes.
Our plan allows you to have a developer available to assist with theme and code updates, so that you can focus on growing your business.
Old and forgotten about websites are like buildings that are run-down and deteriorated. They don’t attract visitors because the search engines keep track of metrics such as when the last update was applied, which security protocols it is running, and how often it has been updated.
Having a site that is frequently updated and optimized is a big green flag in the eyes of Google.
Using tools like Google Analytics, we review your website’s performance and send a report on areas of improvement.
We check your site’s key performance indicators and make sure your site is helping you grow your business and meet your goals.
Your own landing page with a contact form linked to your email.
We register your desired domain name with the registrar and connect it to our hosting server. The support plan includes annual renewal of your domain.
A place for you to feature your favorite projects with pictures and brief descriptions.
SSL certificates are essential to the data encryption process that makes internet transactions secure. They are digital passports that provide authentication to protect the confidentiality and integrity of website communications.
SSL's job is to initiate secure sessions with the user’s browser via the secure sockets layer (SSL) protocol. This secure connection cannot be established without the SSL certificate, which digitally connects company information to a cryptographic key.
Engage with customers on Google with a Google My Business account.
Your Business Profile lets you easily connect with customers across Google Search, Maps, and all other Google products.
A responsive website changes the layout based on the device being used, which is critical for mobile viewing.
We create and optimize your social profiles for Facebook, Twitter, and LinkedIn.
Search engine optimization is the process of optimizing your website and social profiles so that a search engine can easily find and match customers keywords to your website.
This is Google's analytics service that allows you to analyze in-depth details about the visitors on your website. It provides valuable insights about your customers that can help you to shape the strategy of your business.
A Lead Capture Form is a form that asks a visitor to submit their information to you in order to get access to information or to order your services.
It allows you to collect leads automatically right from your website.
Online payments let your customers pay for your goods and services through your website, saving you time and money on overhead costs, eliminates user-error, and collects payments faster.
We provide storage space for documents so you can manage employee documents more efficiently, increase HR productivity, and improve data security.
Responsiveness is critical in sales. 30-50% of sales go to the vendor that responds first.
This feature allows you to get a text message immediately after someone submits a form on your site. We can customize it to only send texts if the lead form includes a value over a certain amount.
Your website speed affects SEO and user experience.
Page speed is a strong SEO ranking factor, and has been verified as such by Google. Speed can also affect rankings indirectly, by increasing the bounce rate (people that go to one page on your site and then leave).
Every great business has happy customers. We create a page for you where you can list all of the positive feedback your business has received, which will help boost conversions of future customers.
A content management system is software that helps users create, manage, and modify content without the need for technical knowledge.
This is the lead capture form taken to another level.
We have moved to the age of customer-control, where the customer expects to be able to research, order, and pay for services as they need them.
The calculator lets the customer tell you exactly what they need, when they need it, and lets them schedule and pay for the work.
Every solid sales team needs to use a CRM, and having it connected to your website is critical for keeping their sales funnels full.
We can connect your website to your CRM to make sure no lead gets lost.
Yes, you have the ability to add and edit content if you choose to.
We provide a basic content management system with every website we create that allows the owner to publish their own posts.
Nope! There are no setup costs for the maintenance plan, there are no cancellation fees, and our door is always open should you decide to come back to the plan.
If you decide to decline our support plan, there’s a lot that can go wrong.
Here are the main risks of not being under our support plan:
• The site will not be optimized which leads to poor performance, slow loading times, and a loss of SEO rankings.
• You’ll have no backups or restore points, so if the site gets hacked you could lose all your data, pages, and Google ranking.
• The leading cause of hacking and website vulnerabilities is the lack of updating of the website’s tools, protocols, and plugins. It’s incredibly important to keep your website up-to-date on the latest security protocols and updates.
• Most importantly, you won't have a local webmaster to help you with issues, updates, and other things you may want to do with your website. You will most likely need to contact your hosting company's support line, which can be tedious to say the least.
If your site gets hacked while you’re on the plan, we’ll take care of cleaning the site of malware and vulnerabilities, and get you rolling again at no extra cost to you.
This is a low-probability scenario. We have had ZERO breaches across the sites that are on our maintenance plan.
Your website stays live when we do our monthly maintenance rounds.
We push all updates to a staging site first to check for incompatibilities and errors, and when it's all clear, the updates go to your live site.
We don't recommend it.
Some updates interfere with the code of the site and may crash it.
If this happens and you are not notified, who knows how long it will be down and how many customers are unable to reach you.
Yes. We offer webmaster and support services for people who like their current website but don’t like managing it or can't manage it themselves.
If you already have hosting and a design set up, we can manage the site on our support plan.
Contact us with more details and we will provide a custom rate and package.
Nope. There is no contract for our website support plan, and you can cancel any time you wish.
Our plan is billed at the start of each month, and we can prorate the billing if you need to cancel halfway through the month.
You can cancel the support plan at any time. There are no penalties for cancellation.
However, your site may not remain online if you don't transfer it to a new server or host.
If you already own your website and have separate hosting, and hired us to manage that site, your website remains online without interruption. At the end of the support plan, you become responsible again for all your website’s edits, troubleshooting, maintenance, management, and security.
If your site is hosted with us, you will need to transfer it to a separate hosting provider. We will assist you in the process.
No. We only do month-to-month.
This is because we want you to feel free to cancel or put the services on hold, without being tied to an annual contract.
When we say updates, we mean security fixes and updates to the protocols of the site.
The support plan does not include the following:
If you need a social media or content plan, contact us for a customized strategy.